Senior Sales Engineer

Senior Sales Engineer

The Senior Sales Engineer will be an integral part of our sales organization, supporting technical software sales efforts for the sales team. The successful candidate will provide pre-sales support including technical presentations, product demonstrations, on-site beta test and trial support, basic network and product troubleshooting, and be the field expert on the company’s product capabilities, features and technology. The candidate may also be involved in the initial phases of production roll out. The candidate must have hands on experience working with and supporting server based software products in the networking industry and must have a track record of successful interaction with wireless/wireline carriers or Fortune 100 accounts. Experience with web and streaming server solutions and content delivery networks is highly desirable. A working knowledge of Linux server operation, installation and applications is a must and a thorough understanding of wireless and wireline network protocols and operations is a plus. The ideal candidate has both domestic and international experience.

Responsibilities:

• Perform pre-sales technical support for the sales team, assisting in identifying, selling and closing sales opportunities; including determining product fit to customer needs.
• Successfully present and demonstrate products, technology, and solutions to prospective and existing customers.
• Install and support product beta / trial versions and ensure technical success of the product evaluation phase.
• Work effectively with other internal departments to communicate customer requirements and needs to product management and associated responses back to Customer, including getting appropriate Company resources involved as needed.
• Work closely with sales personnel to close orders and hit revenue targets.
• Review and provide feedback on outbound product documentation and collateral.
• Assist with technical responses for product / solution proposals to customers.

Key Skills and Experience:

• 4+ years experience in a Pre-sales role with a successful track record in the complex pre-sales process, preferably in server based web infrastructure software solution selling.
• Excellent communication skills to effectively present to a wide range of audiences, including an ability to communicate technical ideas clearly, effectively and convincingly through presentations and demos.
• Ability to understand and comprehend the complexities associated with various web and streaming infrastructures in order to provide product comparisons and make appropriate recommendations.
• Strong history of playing an active role working with customers and internal resources to deploy a product.
• Familiarity with Linux based server products, preferably Red Hat Enterprise Linux. Experience configuring products on Windows and other OSs including Solaris a plus.
• Familiarity with media servers or related products and installing /configuring Apache web servers.
• Knowledge of wireless and networking standards.
• Experience deploying, supporting, and demonstrating server based products for wireless networks.
• Self starter (works well with limited guidance), with high energy and a “can do” attitude.
• Must be a team player.
• Must be willing to travel.
• Undergraduate engineering degree: CS or EE

Other Skills/Abilities:

• Proficient with Microsoft Office (Word, Powerpoint, Excel)
• Previous experience designing and producing production software